AI technologies such as ChatGPT are increasingly becoming central to many healthcare back-office processes, such as organizing and filing patient notes, expediting assistance with insurance claims, and prompt delivery of records. As AI & ChatGPT behavioral healthcare applications surface, pockets of misinformation and vulnerability are exposed. For clinicians, these pockets of vulnerability may include a lack of understanding regarding the legal and ethical complications involved with telehealth and software use. Too many practitioners and their organizations have operated as if they can trust technology vendors. Many have erroneously assumed that online employers and software companies provide technology that allows practitioners to comply with legal and ethical mandates. As witnessed by the recent Federal Trade Commission (FTC) filings against multiple behavioral startups, including BetterHelp, and FTC guidance related to illegal data use in apps, clinicians need more information. The article below outlines the quickly mushrooming ChatGPT healthcare ethical problems.
ChatGPT is here to stay; it has received notable endorsements from groups such as the World Health Organization and is already revolutionizing thousands of industries. It will, therefore, increasingly be used across healthcare systems to save time and energy to improve their service delivery systems to reduce disparities and improve care. The article below can help shed light on navigating the resulting legal and ethical challenges to avoid needless complications.
AI & ChatGPT Healthcare Considerations in Record-Keeping
Recent concerns voiced on websites such as ScienceBlog regarding deploying AI in sensitive areas such as patient record-keeping may raise eyebrows about organizations’ and clinicians’ potential lack of scrutiny. As was seen in the recent layoffs of therapists by Headspace, using technology to serve behavioral populations can present serious challenges when a company’s bottom line is at risk. If patient care is to shape and drive the adoption of AI, clinicians and their organizations must be able to ask the right questions to side-step the dangers involved.
Audio Recording Uses of ChatGPT Psychotherapy Notes to Enhance Engagement?
Consolidating clinical notes and summarizing patient visits with ChatGPT has been gaining popularity in medical care. This approach allows doctors to audio or video record patient encounters using ChatGPT to record, transcribe, and re-reorganize patient notes. The result is a more efficient, standardized, formatted documentation process that can reduce errors and significantly enhance patient care.
However, warnings are surfacing, such as in the ScienceBlog article cited above, where HIPAA compliance is discussed regarding handling protected health information (PHI) to comply with HIPAA regulations. ChatGPT healthcare legal and ethical compliance is needed to manage sensitive data by licensed professionals, employers, and vendors.
Guidance for Behavioral Healthcare?
It is safe to assume that some behavioral clinicians may also enjoy the benefits of recording or at least typing and pasting their session notes into ChatGPT to have them organized, formatted, and grammatically corrected. They may or may not be aware of HIPAA issues and, depending on circumstances, may or may not choose to pay attention to them. The oversight may seem innocent, particularly if employed by a digital employer.
But let’s stop for a moment. Are employers