Manual only purchase here:
3 steps to implementing your own copy of the Telehealth Policy and Procedure Manual.

1) Add your name/business to the first page.

2) Review the procedures and add or remove any process that is not applicable to your needs. (The manual was created with a private practice/solo practitioner in mind)

3) Print it out and implement its use.

This is only the manual. If you would like all the accompanying documents referred to in the manual, please purchase the Telemental health Paperwork Packet instead.

What’s included in the manual?


***Please feel free to ask any questions before you purchase the document. Due to the nature of digital products, there are no refunds.***

If you would like to create your own policy and procedure manual, here is a copy of my reference list I used to create this one.


  1. APA Web-based Telemental health Toolkit (2019)
  2. Carolyn Turvey, et al. American Telemedicine Association. (2013). Practice guidelines for video-based online mental health services.

  1. APA and ATA Best Practices in Videoconferencing-Based Telemental Health. (2018).
  2. Cuyler, Robert. (2015) Tele-Behavioral Health Practitioner Training. Breakthrough Behavioral Inc.
  3. CNA (2017) A Risk Management Resource to Manage Liability in the Healthcare Practice.
  4. NBCC Policy Regarding the Provision of Distance Professional Services: (2016)
  5. Center for Credentialing and Education (2019) Module 8: Crisis Planning and Protocols in Video Telemental Health. Retrieved from
  6. Gregory Kramer, JD, PhD, Tod Ayers, Matt Mishkind, PhD, and Arnold Norem, M.Ed. (2011). DoD Telemental Health Guidebook. Retrieved from
  7. Centers for Medicare and Medicaid Services (2019). Telehealth Services. Retrieved from
  8. American Academy of Pediatrics. (2020). Coding for Telemedicine Services. Retrieved from
  9. Minnesota Statute 62A.671 (2019). Retrieved from
  10. Health and Human Services (2017). HIPAA for Professionals. Retrieved from
  11. Health and Human Services (2020). Notification of Enforcement Discretion for telehealth remote communications during the COVID-19 nationwide public health emergency. Retrieved from


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